Privacy Policy

Last Updated: June 17, 2026

At Dilvara, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you visit our website, purchase our products, or interact with our services.

By accessing or using the Dilvara website and related services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described herein, please refrain from using our services.

Who We Are

Dilvara operates an online jewelry and lifestyle store designed to provide customers with a seamless and elevated shopping experience. Our website is powered by Shopify, which helps us securely process orders, manage transactions, and deliver our services.

Information We Collect

To provide you with the best possible shopping experience, we may collect the following categories of information:

Personal Information You Provide

When you place an order, create an account, subscribe to our newsletter, contact customer support, or otherwise interact with us, we may collect:

• Full name

• Billing and shipping address

• Email address

• Telephone number

• Account credentials

• Communication preferences

• Customer support inquiries

Payment Information

When making a purchase, payment details are securely processed through trusted payment providers. Dilvara does not store complete credit card or debit card information on its servers.

Order and Transaction Information

We may collect information relating to:

• Products viewed or purchased

• Shopping cart activity

• Wishlists and saved items

• Purchase history

• Returns, exchanges, and cancellations

Device and Technical Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Operating system

• Website usage and browsing activity

• Cookies and similar technologies

How We Use Your Information

We use your information to:

Fulfill Orders

• Process payments

• Ship products

• Manage returns and exchanges

• Provide order updates

Improve Your Experience

• Personalize content and product recommendations

• Remember preferences and settings

• Improve website functionality and performance

Customer Support

• Respond to inquiries

• Resolve disputes

• Provide assistance regarding products and services

Marketing Communications

With your consent where required by law, we may send promotional emails, product updates, exclusive offers, and brand news. You may unsubscribe at any time using the link included in our emails.

Security and Fraud Prevention

We use personal information to help detect, investigate, and prevent fraudulent transactions, unauthorized activity, and security threats.

Legal Compliance

We may process information when required to comply with applicable laws, regulations, legal proceedings, or government requests.

Cookies and Tracking Technologies

Dilvara uses cookies and similar technologies to enhance website performance, improve user experience, analyze website traffic, and support marketing efforts.

You may manage cookie preferences through your browser settings. Please note that disabling cookies may affect certain website functionality.

How We Share Information

We do not sell your personal information.

However, we may share information with trusted third parties when necessary to operate our business, including:

• Shopify and ecommerce service providers

• Payment processors

• Shipping and logistics partners

• Marketing and advertising partners

• Analytics providers

• Professional advisors and legal representatives

These parties are authorized to use your information only as necessary to provide services on our behalf or as required by law.

Shopify Services

Our store is hosted by Shopify. Information submitted through our website may be processed by Shopify to facilitate transactions, website functionality, fraud prevention, and customer experience improvements.

For more information regarding Shopify's privacy practices, please review Shopify's Privacy Policy.

Data Security

We implement industry-standard safeguards designed to protect your personal information from unauthorized access, misuse, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as necessary to:

• Provide our services

• Maintain business records

• Comply with legal obligations

• Resolve disputes

• Enforce agreements and policies

Your Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Object to certain processing activities

• Withdraw consent

• Request data portability

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Dilvara does not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided us with personal information, please contact us so we can remove it.

International Data Transfers

Your information may be transferred to and processed in countries outside your country of residence. Where required, we implement appropriate safeguards to protect personal information during such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or business operations.

Any updates will be posted on this page with a revised "Last Updated" date.



COntact Us
support@dilvara.com